KidZania London offers 4-14 year olds exciting real life activities. Located in Westfield London, Shepherd’s Bush and spanning across 75,000 square feet, KidZania is an amazing indoor city built just for kids!

Blending learning with reality and entertainment, each career at KidZania London is developed to teach kids essential life skills including financial literacy, teamwork and independence.

Designed to empower and entertain kids, KidZania London gives children the chance to challenge themselves and explore the world of opportunities. If your child has ever dreamt of becoming a pilot, a firefighter or the next award-winning dancer, watch the excitement on their faces as they try out real life activities! The concept effectively gives them their first taste of independence and gets kids thinking about what they might want to be in the future.

KidZania London is a 4-hour experience, opening hours vary dependant on date chosen to visit.

Booking Information

All children ages 4 - 7 must be accompanied by an adult at a ratio of 6:1 maximum.

For full COVID-19 entry requirements, click here

Good To Know

Tickets admit Customers to KidZania London for a four-hour period.

KidZania London is aimed at children aged 4-14. Everyone attending KidZania London is required to hold a valid ticket. Children aged 1-3 require an Early Years ticket which permits entry only to select activities. Children aged 7 and under must be accompanied by an adult (18+) with an adult ticket.


Westfield London

KidZania London, Westfield London, Ariel Way, W12 7SL

Additional Details & FAQ

Access Information

Please contact 0330 131 3333 for further information.

Cancellation Policy

If you test positive for COVID-19, display symptoms, or are asked to isolate by NHS Test and Trace you can exchange your tickets.

If the show is cancelled due to COVID-19 or any other reason, you will be offered a free exchange or refund.

If the show is going ahead and you are able to attend, there will be no exchange or refund available.

How Does It Work

Please print and bring this with you OR download this ticket on your smart-phone and show on arrival. IT IS YOUR ADMISSIONS TICKET. 

Suitable For Children

- KidZania London is aimed at Children aged 4-14.
- Children aged 7 and under must be accompanied by an adult aged 18+.
- Children 8+ can be left to explore city independently if checked in by a responsible adult aged 18+.
- 1 adult per maximum 6 children aged 4-7.
- Children 4 and under can only participate in selected activities and within certain areas of the city.
- Entrance of adults without children is forbidden.

Where Do I Go

KidZania London,
Westfield London, Ariel Way, W12 7GA
Inside Westfield: KidZania London is located on the First Floor between Marks & Spencers and Gap.

Traveling by Train or Tube
Shepherd's Bush station is served by TFL overground and Southern trains between East Croydon and Watford Junction.
KidZania London is just a short walk away from the following tube stations:
Central Line: Shepherd's Bush and White City.
Hammersmith & City Line: Wood Lane and Shepherd's Bush Market.

Traveling by Bus
Routes 31, 49, 207, 237, 260, 607 and C1 run from Shepherd's Bush via the Westfield Interchange and terminate at White City Bus Station.
Route 148 will run to the Bus Station via Wood Lane.
Shepherd's Bush also continues to be served by buses 72, 94, 95, 220, 272, 283, 295 and N207.


1.7(3 reviews)
  • London mother of 2

    Dec 29, 2022

    It took an hour to queue to get in. The. Every activity had to be queued for. The popular activities like the fire station queues were 1 hr and half. The ambulance was closed. It was hot. Hardly anywhere to sit down because of amount of kids and people. The staff were overwhelmed and young people who were clearly not actors who could play the part. Why not limit numbers and give people an hour slot? There’d be no queues - you’d have happy customers and good recommendations. As it is DONT WASTE YOUR TIME.

  • Hilary

    Oct 28, 2022

    There were too many people at this wvent. Spend half the time queuing The children enjoyed the activities but disappointed that their hard warnes money was worth almost nothing in the shop

  • Daniel

    Oct 23, 2022

    Such a shame. We drove all the way to London for our daughter to have amazing experience turned out to be the worst. Unprofessional staffs including tge floor manager. Don't waste your money. I wish I read the reviews before booking this cuz 90% of the reviews are really bad

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