Van Gogh: The Immersive Experience (York)

A 360 degree journey into the Universe of a Genius

Have you ever dreamt of stepping into a painting?  Take an awe-inspiring journey into the world of Van Gogh, one of the greatest artistic geniuses of the 19th century, exploring his life, his work - and his secrets - as never before through cutting-edge 360 degree digital projections, and a uniquely atmospheric light and sound show.   A UK premiere - nobody leaves unmoved.

Good To Know

1) PLEASE WAIT IN THE QUEUE. PLEASE OBSERVE SOCIAL DISTANCING.

2) PLEASE USE THE SANITISING STATION BEFORE ENTRY.

3) YOU WILL BE GUIDED THROUGH TO THE MAIN EXHIBITION.

4) PLEASE TAKE A SEAT WHERE YOU ARE SHOWN. PLEASE DO NOT MOVE THE DECKCHAIRS/BENCHES. WE HAVE PLACED THEM FOR YOUR SAFETY AT THE APPROPRIATE SOCIAL DISTANCE.

ALL SEATS ARE CLEANED REGULARLY BY OUR STAFF.

5) THE SHOW RUNS ON A 35 MINUTE LOOP. ONCE YOU HAVE SEEN THE SHOW IN ITS ENTIRETY, PLEASE MAKE YOUR WAY TO THE VASES AND VIRTUAL REALITY SECTIONS.

6) IF YOU NEED TO USE OUR TOILET FACILITIES, WE ASK YOU TO DO SO BEFORE YOU MOVE INTO THE VIRTUAL REALITY AREA. ALL TOILETS ARE CLEANED EVERY HOUR.

FOR VISITORS WHO ARE WHEELCHAIR USERS, A MEMBER OF STAFF WILL ASSIST YOU WHEN THE MAIN SHOW HAS FINISHED, AND GUIDE YOU TO THE VIRTUAL REALITY SECTION.

7) IF YOU ARE GUIDED TO THE WAITING AREA FOR VIRTUAL REALITY, PLEASE OBSERVE SOCIAL DISTANCING.

8) IF YOU WOULD LIKE TO USE OUR SKETCH AND COLOUR SECTION, PLEASE USE THE DISPOSABLE GLOVES PROVIDED WHEN USING THE CRAYONS.

9) WHEN TAKING PART IN VIRTUAL REALITY, WE ASK ALL VISITORS TO WEAR THE EYE MASK AND HAIR CAP PROVIDED FOR YOUR OWN PROTECTION. IF YOU NEED ANY HELP, A MEMBER OF STAFF WILL BE THERE TO INSTRUCT YOU.

10) WHEN YOU HAVE FINISHED YOUR VIRTUAL REALITY EXPERIENCE, PLEASE HEAD UP THE STAIRS TO READ MORE ABOUT VAN GOGH, AND VISIT OUR GIFT SHOP.

DUE TO CURRENT CIRCUMSTANCES, PLEASE REFRAIN FROM TOUCHING SHOP ITEMS. IF YOU WOULD LIKE TO SEE HOW SOMETHING WORKS, PLEASE ASK A MEMBER OF STAFF AND WE WILL BE HAPPY TO SHOW YOU.

IF YOU ARE A WHEELCHAIR USER, WE HAVE A LIST AND RANGE OF ITEMS FROM THE GIFT SHOP AT THE ENTRANCE. IF YOU SEE ANYTHING YOU WOULD LIKE, A MEMBER OF STAFF WILL BE HAPPY TO ASSIST YOU WITH YOUR PURCHASE.

11) AFTER YOU HAVE VISITED OUR GIFT SHOP, YOU CAN EXIT VIA THE MEZZANINE LEVEL. PLEASE HOLD ON TO THE HANDRAIL WHILST USING THE STAIRS. THE HANDRAIL IS CLEANED AND SANITISED REGULARLY.

12) IF YOU HAVE ANY QUESTIONS, PLEASE ASK A MEMBER OF STAFF. WE ARE HAPPY TO HELP AND WANT TO ENSURE YOUR SAFETY.

Additional Details & FAQ

Access Information

Disability access is available via the front entrance.

Faqs

  • Last entry is one hour prior to closing time.  
  • Timeslots are sold on the hour, hourly.  
  • Late visitors will be allowed in providing space allows.  

Carer Tickets: If you are in need of a carer tickets, please email: york@vangoghexpo.co.uk (tickets are free of charge)

How Does It Work

You will receive a confirmation email with your voucher attached. Please show your voucher on your phone, or print this ticket, to gain entry to the event. The barcode will be scanned upon entry.

Cancellation Policy

1. If you test positive for COVID-19, display symptoms, are asked to isolate by NHS Test and Trace, or your local COVID-19 tier prevents you from attending, you can exchange your tickets.
2. If the show is cancelled due to COVID-19 or any other reason, you will be offered a free exchange or refund.
3. If the show is going ahead and you are able to attend, there will be no exchange or refund available.

Where Do I Go

York St. Mary's, 14 Merchantgate, York, YO1 9RN

Reviews

4.6(50 reviews)
  • Ryan

    August 14, 2022

    Great event added something different and interesting to my time in York.

  • Anonymous

    August 14, 2022

    Enjoyed the show and lovely to sit down and relax after a long hot day in York. Approximately 30 minutes but you could sit longer if you wanted. Disappointed that in the next room there was a further charge for an interactive experience so that was it really… so we felt it was overpriced for what you got!

  • Sue Beaumont

    August 12, 2022

    We were privileged to visit the Van Gogh Immersive Experience at York Yesterday and had THE most wonderful time. Truly immersive and loved every minute of it. The Vitrual Reality event was amazing too. Having never exerpeinced Virtual Reality it was very exciting. To be a part of Van Gogh's landscapes, to experience his emotions and to walk into his paintings is an experience never to be forgotten. Truly the best exhibition I have ever had the priviledge to be a part of. The visual graphics were just amazing and such a talented group of people who produced it. Wonderful and wold go again and again and again!! Learnt so much about the artist and his passion more than ever read in books!!